What do I do if I am not satisfied with the service?

You can write us an e-mail with the case number, date and time and a short explanation on why you are dissatisfied. Our customer support will be available 7 days a week. Please send all inquiries to info@firstderm.com


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  • 0
    Philippe Crévisy

    Je vous ai réglé hier un cas (3JQNROQH) 49,95€ et je devais obtenir une réponse en moins de huit heures !
    Le délai est passé et JE N’AI RIEN OBTENU ! Je vous demande le remboursement de cet acte abusif !

    I payed a case yesterday (3JQNROQH) 49,95€ and I had to get an answer in less than eight hours!
    The deadline has passed and and I DID NOT GET ANYTHING! I am asking for your reimbursement of this abusive act!
    Thank you

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